Before sharing your personal information with hi 7, learn how it is collected, where it is stored, and whether it is ever shared with third parties. We believe in full transparency.
When you hi 7â whether you open an account, place a bet, or simply browse the website â some information naturally comes to us. This Privacy Policy is written to be fully transparent about that information.
hi 7's core commitment is this â your data is used solely to serve you. It will never be sold or transferred to any third party, for any undisclosed reason, without your consent.
If this policy changes, you will be notified by email or an in-platform notice. Continued use of the platform after any changes constitutes acceptance of the updated policy.
hi 7 Data is collected in two ways â what you provide directly, and what is automatically generated through your use of the platform.
What you provide directly:
Automatically collected:
National ID details are used solely for identity verification and anti-money laundering purposes. This information is stored in a separate encrypted storage and is not accessible to general staff.
Collected information is used only for the purposes listed below â nothing beyond that.
hi 7 Your information is never sold to advertising companies. If you receive our own promotional emails, you can unsubscribe at any time with ease.
hi 7 Industry-leading technology is used to keep your data secure. No system is 100% foolproof, but we take every precaution possible.
If you notice anything unusual in your account, contact support immediately. We begin investigating within 30 minutes.
Different types of data are retained for different periods. Some information must be kept long-term due to legal requirements and security considerations.
| Data type | Retention Period | Reason |
|---|---|---|
| Account details (name, email) | For the duration the account remains active + 5 years | Legal obligations |
| Transaction records | 7 years | Financial regulatory compliance |
| Betting History | 5 Years | Dispute resolution |
| KYC documents | 5 years after account closure | Anti-Money Laundering Laws |
| Log files & IP information | 12 Months | Security Monitoring |
| Marketing Preferences | Until Unsubscribed | Sending relevant offers |
hi 7You have clear rights over your data on hi 7. You may submit any of the following requests at any time by contacting support.
Request access to see what information we hold about you.
If any of your information is incorrect, you may request a correction.
After account closure, you may request deletion of data beyond what is legally required to be retained.
Request your data in a portable, readable format.
You can request that your data not be used for specific purposes.
If you are dissatisfied with how your data is handled, you may file a complaint directly.
Why millions of Bangladeshis trust hi 7
All data is encrypted end-to-end from your mobile device to our servers â no one in between can read it.
Hi 7 never sells your data. This isn't just a policy statement â it has no place in our business model.
Only the information needed to provide our services is collected â nothing extra.
A full system audit is conducted every quarter by third-party cybersecurity experts.
In the event of a data breach, you will be notified by SMS and email within 72 hours.
From your privacy settings, choose exactly which cookies you want and which notifications you receive â all on your terms.
Frequently asked questions about payments and the app
hi 7Standard withdrawals on hi 7 carry no service charge. However, your mobile banking provider (bKash, Nagad, Rocket) may apply a small fee according to their own terms â this is beyond hi 7's control.
Regarding withdrawal limits:
KYC verification must be completed before your first withdrawal. For more details, Financial Transactions Page View.
Yes, hi 7hi 7 has a mobile app â available for both Android and iOS. However, betting apps are generally not listed on the Google Play Store or Apple App Store, as these platforms have their own policies regarding gambling.
How to Download the App:
The app is lightweight and runs fast even on slow networks, giving you access to everything on the website in one place. If you have trouble installing it, contact support for help.
Your information is completely secure with hi 7. Register today and join Bangladesh's most trusted betting platform.
Your information is secure. For users 18+ only. Responsible Gaming Follow the policy.