Betting is entertainment — not a livelihood. hi 7 believes every player should play for the joy of it, not under pressure. Our responsible gaming tools and guidance are here to support you.
Betting is a perfectly normal form of entertainment. Who wouldn't want a little extra excitement watching their favorite team in a cricket match? But when that excitement becomes a dependency, that's when problems begin.
Responsible Gaming It means knowing your own limits — how much you can afford to spend, how long you should play, and when to stop. Answer those three questions honestly and betting stays enjoyable.
hi 7 wants every player to stay happy in the long run. That is why we offer guidance not just on celebrating wins, but on keeping a level head after a loss. Our platform includes a range of tools you can use to take control of your own betting habits.
Betting behavior experts generally identify three levels of risk. Understanding where you stand is the first step.
Stick to a set budget, know when to walk away, and keep betting from affecting your family and work.
Occasionally exceeding your budget, chasing losses with bigger bets, or experiencing trouble sleeping and concentrating.
Unable to stop betting, with serious impact on family life, work, and finances.
Take control of your own betting — these tools can be activated anytime from your account settings
Set your own daily, weekly, or monthly deposit limit. Once the limit is reached, the system will automatically stop you from depositing further.
Set your own limit on how much you can wager per bet or per day. You will not be able to go beyond your set budget.
Decide in advance how long you want to play. Once that time is up, you'll be logged out automatically.
If you need a short break, temporarily suspend your account for anywhere between 24 hours and 30 days.
If you feel you need a longer break, you can fully close your account for anywhere between 6 months and 5 years.
Pop-up reminders will appear at set intervals — keeping you aware of how long you've been playing and how much you've lost.
After logging in, go to Account Menu → Settings → "Responsible Gaming" section. From there, you can enable or adjust any of the available tools. Decreasing a limit takes effect immediately, but requests to increase a limit will only apply after 24 hours — to protect you from impulsive decisions in the heat of the moment.
Need help? Our 24/7 support team is always available.
If You Notice These Signs, Stop and Seek Help
Chasing losses with bigger bets to win back what you've lost — this is the biggest red flag of all.
You feel irritable, restless, or unable to focus at work when you cannot bet.
You're lying to or hiding things from family and friends about your betting.
You are using money meant for food, rent, or your children's education on betting.
Even without planning to, you find yourself betting through the night.
Betting is causing you to be late for work, spend less time with family, or damage friendships.
Answer honestly — this is just for you
Answer based on the past 30 days. Tick any statements that apply to you.
Acknowledging the problem is the bravest thing you can do
Go back and review the self-assessment questions above carefully. If you answered "Yes" to 3 or more, it may be time to seek help.
Reach us via live chat or email. We will not judge you — we will help you set up self-exclusion or a cooling-off period.
Talk openly with family or friends. Fighting this alone is hard — the people around you can be your greatest source of strength.
Consider speaking with a mental health professional if needed. Betting addiction is a treatable condition — there is no shame in it.
Keep Your Child Safe from Online Betting
hi 7 We strictly enforce an 18+ policy, but your role as a parent matters too.
If you suspect your child or any other minor has created or is using a hi 7 account, contact our support team immediately. We will investigate without delay.
hi 7 Age is verified at registration, and KYC must be completed before every withdrawal. If a minor is identified, the account is closed immediately and all transactions are cancelled.
Our promise is not just words — it shows in everything we do
OTP verification at registration and NID verification for withdrawals — minors have no way to access or use an account.
You are in full control of every limit you set — hi 7 respects them and will not allow them to be bypassed.
Our system automatically detects risky betting patterns — if necessary, we may reach out to you directly.
There's no shame in talking about responsible gaming. Our support team is always compassionate and strictly confidential.
Once self-exclusion is activated, you will not receive any marketing messages or tempting offers until the period has ended.
New members are required to read the responsible gaming guidelines at the point of registration — ignorance is no excuse.
Frequently Asked Questions on Trust & Security
hi 7your personal information and funds are both kept strictly secure.
Data Security: All communications are protected with 256-bit SSL/TLS encryption — meaning every piece of data traveling from your phone to our servers cannot be intercepted by anyone. NID and payment information are stored in separate encrypted databases, inaccessible to general staff.
Fund Security: Player funds are never mixed with company funds — they are held in a separate trust account, so your money stays protected even if the company faces financial difficulties. For more details, visit our in our Privacy Policy available.
hi 7 A licensed online betting platform operating under the supervision of international gaming authorities. Here's proof of our credibility:
The best approach as a new user — start by depositing the minimum amount (৳200), place a bet, and if you win, try withdrawing. Your own experience is the best proof.
Join hi 7 — where entertainment and safety go hand in hand. Set your limits, keep a clear head, and enjoy the game.
For players 18 and above only. If you are struggling, contact our support team right away.